Privacy Policy

Introduction

clarivexontraxiuma.top S.A. ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and safeguard your information when you visit our website clarivexontraxiuma.top or engage with our enterprise SaaS stack optimization services.

As a company registered in Portugal (Registration Number: 745896213, VAT Number: PT743625195), we comply with the General Data Protection Regulation (GDPR) and other applicable European data protection laws.

Data Controller Information

The data controller for your personal information is:

Data Collection

The data we collect includes personal information you provide to us directly and information collected automatically through our website. We collect the following types of personal data:

• Contact Information: Name, email address, phone number, company name, and postal address when you contact us or request our services
• Communication Data: Messages, enquiries, and correspondence you send to us through our contact forms or email
• Technical Data: IP address, browser type, device information, operating system, and website usage patterns
• Analytics Data: Information about how you interact with our website, pages visited, time spent, and referral sources
• Cookie Data: Information stored through cookies and similar tracking technologies as detailed in our Cookie Policy

How We Use Your Information

We use your personal data for the following purposes, based on legitimate business interests and your consent where required:

• Service Provision: To respond to your enquiries, provide consultations, and deliver our SaaS optimization services
• Communication: To contact you regarding your requests, provide updates, and maintain our business relationship
• Website Improvement: To analyse website usage, improve user experience, and optimize our online presence
• Marketing: To send you relevant information about our services, with your consent or based on legitimate interest
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements
• Analytics and Advertising: To measure website performance, understand user behaviour, and deliver targeted advertisements through Google Analytics and Google Ads

The legal basis for processing your data includes your consent, performance of a contract, compliance with legal obligations, and our legitimate business interests in providing and improving our services.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner or by visiting our Cookie Policy page.

We implement Google Consent Mode v2 to respect your privacy choices and ensure that tracking technologies only operate according to your consent preferences.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our website and delivering our services, under strict confidentiality agreements
• Legal Requirements: When required by law, regulation, or legal process, or to protect our rights and safety
• Business Transfers: In connection with any merger, sale, or transfer of company assets, subject to appropriate data protection safeguards
• Analytics and Advertising: With Google Analytics and Google Ads for website analytics and advertising purposes, in accordance with their privacy policies and your consent preferences

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Specific data retention periods include:

• Contact and Communication Data: Retained for up to 7 years after our last interaction for business and legal purposes
• Website Analytics Data: Retained for up to 26 months in accordance with Google Analytics data retention settings
• Marketing Data: Retained until you withdraw consent or request deletion
• Legal and Compliance Data: Retained as required by applicable laws and regulations

After the retention period expires, we will securely delete or anonymise your personal data unless longer retention is required by law.

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we process your personal data
• Right to Data Portability: Receive your personal data in a portable format
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise these rights, please contact us using the contact information provided below. We will respond to your request within one month of receipt.

Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Staff training on data protection and security practices
• Incident response procedures for data breaches

While we strive to protect your personal data, no method of transmission or storage is completely secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protection measures.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. When such transfers occur, we ensure appropriate safeguards are in place, including:

• European Commission adequacy decisions
• Standard contractual clauses approved by the European Commission
• Binding corporate rules or certification schemes
• Other legally recognised transfer mechanisms

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

You also have the right to lodge a complaint with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados) if you believe we have not handled your personal data in accordance with applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information. Your continued use of our website and services after any changes indicates your acceptance of the updated Privacy Policy.